Privacy Policy
Last Updated: [16th, April 2025]
This Privacy Policy explains how Himachal Bites (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you interact with us through our website [www.buyapplesonline.com] (the “Site”), use our services, or communicate with us in any other way (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.
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1. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or for legal or regulatory reasons. We encourage you to review it frequently. Updates will be posted with a new “Last Updated” date.
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2. Information We Collect
We collect different types of personal information depending on how you interact with us:
a. Information You Provide Directly
• Contact Information: Name, address, phone number, email
• Order Details: Billing/shipping address, items ordered, payment confirmations
• Account Details: Username, password, security questions
• Shopping Info: Wishlist items, items viewed, added to cart
• Customer Support Messages: Messages or content you send to us
Providing certain information may be necessary to use some features of our Services. You may opt not to provide some of it, but that may limit your access.
b. Information from Cookies and Similar Technologies
We use cookies and tracking tools to collect information such as:
• Device/browser info
• IP address
• User behavior and interactions with the Site
Cookies help us provide and improve the Services and personalize your experience.
c. Information from Third Parties
We may receive data from:
• Vendors (e.g., Shopify or other tech platforms)
• Payment gateways (e.g., Razorpay, Instamojo)
• Marketing partners, analytics tools, or shipping partners
We treat third-party data as per this Policy and are not responsible for the accuracy of third-party info.
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3. How We Use Your Information
We use your data for the following purposes:
• To Fulfill Orders: Processing payments, managing deliveries, returns, and customer support
• To Improve Services: Analyzing user activity and improving the Site experience
• To Market Products: Sending promotional emails, offers, and advertisements
• For Safety: Fraud prevention, security monitoring
• For Communication: Responding to your queries and updates on purchases
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4. Sharing Your Information
We may share your information with:
• Service Providers (e.g., shipping partners, IT support)
• Marketing Partners
• Payment Processors
• Legal Authorities (when required by law)
• Affiliates or in the event of business transfer/merger
We do not sell or share your sensitive information for profiling or behavioral targeting.
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5. User Generated Content
Any content (e.g., reviews or comments) submitted on public parts of the website may be viewed by anyone. Please consider the nature of any personal data you choose to post publicly.
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6. Links to Other Sites
Our Site may link to other websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party websites you visit.
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7. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us for removal.
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8. Data Retention and Security
We take reasonable steps to protect your information but cannot guarantee 100% security. We retain data only as long as needed to provide Services, meet legal obligations, or resolve disputes.
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9. Your Rights
Depending on your location, you may have the right to:
• Access your data
• Correct inaccuracies
• Delete your information
• Withdraw consent for marketing or data sharing
• Limit processing or object to certain uses
You may manage your communication preferences or request data access/deletion by contacting us.
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10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, please contact:
Himachal Bites
Email: customercare@buyapplesonline.com
Website: www.buyapplesonline.com